Your clinic's WhatsApp, answered around the clock.
AutoFlow replies to patients in English and Hinglish, books appointments, sends reminders and collects advance payments. Anything sensitive goes straight to your staff.
We are onboarding our first pilot clinics. The chat on this page is a simulation with sample data, not a recording of a real patient.
Small clinics lose patients in the gaps.
Reception is busy with the phone, walk-ins and WhatsApp at the same time. Messages wait, slots stay empty, and every no-show costs a full appointment.
| Situation | Today | With AutoFlow |
|---|---|---|
| A patient writes at 11 pm | The message waits until morning. Many patients book elsewhere. | They get an answer in seconds and can pick a slot right away. |
| Booking an appointment | Several calls or messages to agree on a time. | The patient chooses from live availability inside the chat. |
| Reminders | Staff call by hand, or nobody does. | Reminders go out 24 hours and 2 hours before, with confirm and reschedule buttons. |
| No-shows | An empty slot and no payment. | An optional advance payment link holds the slot. |
| A complex or urgent question | Buried in a pile of chats. | Passed to your staff with a short summary, and the bot stops replying on that chat. |
How a message becomes a booking.
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A patient messages your clinic's WhatsApp number
No app to install and nothing new for patients to learn.
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AutoFlow answers from information you approved
Timings, fees, services and location come from your own clinic profile. If the answer is not there, it says so and asks your staff.
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It books from your real availability
Doctor schedules, slot length and leave dates decide which times are offered. If you turn on advance payments, a payment link is sent.
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Reminders go out and patients reply with one tap
Confirm, reschedule or cancel from the reminder. Cancelled slots reopen for other patients.
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Your staff step in when it matters
Complaints, billing questions, urgent symptoms and any request for a human go to your team with a summary. You can read every conversation.
Watch it handle five real situations.
Pick a scenario, switch between English and Hinglish, and type your own clinic's name. Everything here is scripted with sample data. The live product reads each clinic's own information.
Estimate what a clinic could recover.
Enter your own numbers. We assume AutoFlow avoids 30% of no-shows and captures 30% of the enquiries that would otherwise go unanswered. Those are our pilot targets, not guarantees.
Estimated revenue recovered per month
₹0
- No-shows avoided
- 0
- Enquiries turned into visits
- 0
- Standard plan
- ₹2,499
- Net gain per month
- ₹0
What the front desk sees each morning.
One screen for today's bookings, the chats that need a person, and the numbers that show whether it is working.
- Bookings today
- 14
- Booked after hours this week
- 9
- No-show rate
- 11% from an 18% baseline
- Waiting for a person
- 2
Today's bookings
| Time | Patient | Service | Status |
|---|---|---|---|
| 10:00 AM | Anita R. | Checkup | Confirmed |
| 11:30 AM | Vikram S. | Cleaning | Paid |
| 4:30 PM | Meera K. | Checkup | Awaiting payment |
| 5:30 PM | Imran H. | Consultation | Rescheduled |
Needs a person
| Patient | Reason | Waiting | Priority |
|---|---|---|---|
| Sana M. | Severe pain and swelling reported | 1 min | Urgent |
| Rahul D. | Question about a treatment bill | 4 min | Normal |
It knows its limits.
A clinic receptionist has to be careful. So does an AI one.
No medical advice
It never diagnoses or suggests medicines. It says so plainly and offers a call from the doctor's team.
Urgent symptoms go to a person
Words like severe pain, bleeding or trouble breathing trigger an immediate handoff and the clinic's emergency guidance.
Answers only from your information
If something is not in your approved clinic profile, AutoFlow does not guess. It tells the patient and asks your staff.
You can always take over
Every conversation is visible. Staff can pause the bot on any chat and hand it back when they are done.
Minimal data
We store names, phone numbers, appointment times and chat text. We do not store medical records, and clinics are asked not to send reports over the bot.
Built around India's DPDP Act, 2023
Consent for reminders, encryption in transit and at rest, per-clinic data separation, and deletion on request.
Built on AWS, designed for many clinics.
One serverless system serves every clinic, so adding a clinic is a configuration change, not a new deployment.
How a message travels
- PatientWhatsApp
- WhatsApp Cloud APIMeta
- Amazon API Gatewaysecure webhook
- AWS Lambdaverify and deduplicate
- Amazon SQSordered queue per chat
- AWS Lambdaconversation engine
What the conversation engine uses
- Amazon Bedrocklanguage model
- Amazon DynamoDBclinics, bookings, chats
- Razorpaypayment links and webhooks
- Amazon EventBridgescheduled reminders
- Amazon CloudWatchmonitoring and alarms
- Serverless: we pay for compute only when patients message, so early clinics stay cheap to run.
- Tools, not guesses: the model calls booking, payment and handoff tools. It cannot invent a slot or a price.
- No dropped messages: queues keep chats in order and retry failures. Duplicates are ignored.
- Regression tests: every clinic's conversations are replayed before each release.
| Customer | Independent clinics, starting with dental and skin care |
| Standard plan | ₹2,499 a month plus a one-time setup fee |
| Running cost per clinic | Estimated ₹300 to ₹800 a month. We will replace this with real numbers after the pilots. |
| First goal | 10 to 15 paying clinics, about ₹25,000 to ₹35,000 in monthly recurring revenue |
| Next markets | Salons, coaching institutes, gyms and local services on the same engine |
Pricing for our first clinics.
Prices are in Indian rupees, before GST. WhatsApp message fees follow Meta's current rates.
Pilot
₹1,000 one time
Two weeks to see it work in your clinic.
- We set up your number, profile and FAQs
- Staff approve every reply before it is sent
- Weekly review of what patients asked
Standard
₹2,499 a month
Plus a one-time setup fee of ₹1,000 to ₹2,000.
- Answers, bookings and reminders on WhatsApp
- Optional advance payment links
- English and Hinglish
- Dashboard and human handoff inbox
- Monthly report on bookings and no-shows
Multi-branch
Custom
For clinics with more than one location.
- Separate schedules for each branch
- Shared reporting
- Priority support
Where we are and what comes next.
We are pre-revenue and building the first version. We only list what we have not done yet as plans.
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Demo and conversation design
In progressLive demo bot on a test WhatsApp number, sample clinic data, English and Hinglish scripts.
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Paid pilots
NextTwo to three clinics in shadow mode, then live. We build only what pilots ask for.
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Harden the product
After the first pilotsHandoff inbox, monitoring, automated regression tests and data agreements with clinics.
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Scale
LaterGoogle Calendar sync, regional languages, a review booster add-on and new business types.
Built by Popular AI Solutions.
Popular AI Solutions is a small engineering studio in India. We build software that does the routine work for growing businesses, and AutoFlow is our first product, made on a reusable engine for conversations, bookings and payments.
- Business automation. Workflows that move information between people, messages and tools.
- Full-stack applications. Web apps and SaaS products, from first version to production.
- Mobile apps. Android and iOS apps connected to the same backend.
- AI agents. Assistants that answer from approved information and hand off to a person when unsure.
Tarun Bommali
Founder and Software Engineer. Experience in payments integration, SaaS products and system design, now building LLM-powered products.
Start with a two-week pilot.
Tell us about your clinic and we will set up a demo on your own information. The form opens your email app with the details filled in. You can also write to contact@popularaisolutions.me.